Contact us

Contact Us

OLARNA pays much attention to customer service. If you have any question, please feel free to contact us. We usually will give you a reply within 12 hours in working day and 24 hours during holiday.

The most recommended way is to leave us a message since it will never be lost and we can reply ASAP.

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You can also write to us at Please add this e-mail address to your contact list in case our response filtered as spam email. Or if you do not receive a reply in 24 hours, remember to check your spam filter for our email.

Note: For any returns or exchanges, please contact customer service team first.